FAQs

Will there be a shipping confirmation once the order is placed?

Once an order transaction has been completed a confirmation will be sent to you via email. 

 

What is your return policy?

You can find our return policy here.

 

When will I get my order?

All orders are processed and shipped by our team within 2 business days. Delivery varies based on your distance from our location in Portland, Oregon, but is usually 3-7 business days. International orders can take over 7 days - 2 weeks to be delivered. Overnight Delivery orders: placed before 9 am will ship same day, placed after 9 am will ship the following business day.

 

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express & PayPal.

 

I want to order something, but it’s out of stock! 

Please email us at hello@thelovelyfashion.com and let us know which out of stock item you would like and we will do our best to notify you know when that item will be back in stock.

 

When will you post new arrivals?

The best way to be informed about new arrivals and restocks is to follow us on our social media. You can follow our Instagram here

 

How do I track my package?

We provide our customers with a tracking number after their purchase has been processed which can be tracked through the USPS tracking website.